Frequently Asked Questions (F.A.Q.):

How do I pay?
We accept all major International and Indian credit cards and Debit cards.
You can also choose to pay by Net Banking, Mobile Payments, Cash Card based payment or NEFT/ third party transfer from your existing netbanking Account to our Axis Bank A/c No: 174010200001571 in favour of 'SANTRONIX COMPUTERS", Jalgaon, Ms, India

What are available delivery locations?

Jalgaon District:
We deliver to almost all locations, head quarters, major places in Jalgaon District. For a specific station delivery information, please write to us by clicking here. Please click here for detailed listing of Places (Villages and cities) in entire Jalgaon District.

Dhule District:
We deliver to Dhule City and are in process of setting up more places in Dhule district.

Agra/ Bangalore/ Pune:
We deliver to flowers/ chocolates to Agra/ Bangalore/ Pune. Please confirm your orders with minimum 24-hours prior booking.

Soft-format delivery:
We avail e-mail based delivery of all soft-services like Kundli (Astrology Charts), bulk SMS service, sms short code service and sms long code service.

What are your delivery and other charges ?
There are No additional delivery or handling charges, even on Sundays and other holidays. Our prices are all-inclusive for delivery in specified locations.

What if I forgot to mention Special Message while Ordering?
Don't worry! Send an email along with your Order No and Message to be delivered. We will take rest care to deliver this message while delivering your Order.You can send this email to us by clicking here.

How can I trust that you'll deliver good quality material?
EJALGAON.com is a trusted portal from Santronix Group, region's premier and foremost Computer and Internet, software development, and solutions centre. All products availed in our Online Shop are from topmost and renowned brands and Companies and establishments working in field since last many years. Apart from our own quality checks, our vendors give careful attention to our Orders placed to them. Rest assured, your order is in safe hands.

Is it safe to order online?
From the time you make your selection and enter your credit card details, your transmission is securely encrypted (coded). Our service partners are CCAvenue, India's premier Credit Card Transaction Processing Company.
Unless a "hacker" has very expensive equipment, a lot of bandwidth and inordinate amounts of patience, they are not going to be able to "intercept" your credit card numbers as they fly though the byways of the internet. Even we will never get to see your transaction - it is directly between yourself and the credit card gateway.

Why there is difference between Price shown on Item in $ and that charged on my Credit Card?
The Prices shown in Dollar are approximate prices for your idea only. However, when you actually place an order, the Charges are dependent on that day's Currency Equivalance Rate as compared to Indian Rupees. This may result in a slight difference in Amount acutually charged and that shown in $ in Shop Cart due to fluctuating Prices of Currency.

What name appears on my Credit Card Statement?
We use Credit Card Payment Gateway powered by CCavenue. Therefore, your Credit Card Statement will have name appearing as 'CCavenue.com' or 'Avenues India Pvt. Ltd.'.

Is my information safe?
Absolutely. Our Customer information privacy is our prime motto. We do not and will never divulge information about any customer to anyone unless required to do so by a Law Enforcement Agency.

Can I add/remove/ order specific Item?
Sure! Please write to us for your specific Item query along with quantity you wish to place order for. According to availability, we will inform you the status and period required thereof.

Can I Send Personalised Message along with my order?
Sure! Your every Order accompany a Greeting! This Greeting consist of your Name, Location, Person to whom you are gifting along with your personalised message.

I have more queries ! Can I talk to someone ?
Certainly. Feel free to call us at +91-257-2222587, +91-9372813000, +91-9823508278